This Policy consists of the procedure to be followed and terms and conditions applied and considered for Refund and Cancellation in regards to Services provided by ASHVYA Services Private Limited.

Eligibility Requirements for Refund
The eligibility for a refund shall be determined strictly in accordance with the terms and conditions expressly stated in the applicable Service Agreement, Undertaking, or Memorandum of Understanding (MOU). In cases where services have already been rendered, the determination of refund eligibility shall further depend on the nature and extent of services provided
As per the Agreement, the services are classified in [refundable / non-refundable], and this classification shall be final and binding in assessing any refund claims. No refund shall be entertained beyond the agreement.
Refund Timeframe
The Refund will be received within 45 working days after receipt of all the documents i.e. FNF (Full and Final), details and information required by the Service Provider to complete the process and initiate the transfer.

Refund Process
An e-mail will be sent from ASHVYA Services Private Limited stating the details of the terms in compliance with which the refund will be processed along with the reason and amount of the Refund. The Service Receiver will need to Accept and Acknowledge the same in respect to the mail itself. The Service Receiver will need to provide Bank Account details such as the account number and the IFSC code of the branch in question in which the amount of refund is required to be transferred by the Service Provider.